ThetaDriven Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our services, including the ThetaDriven Coach app and website at thetacoach.biz (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy.
We collect several types of information from and about users of our Service:
Account Information: When you register for an account, we collect your name, email address, and phone number.
Profile Information: Information you provide in your user profile, such as your preferences and goals.
Communications: When you communicate with our AI coach through voice calls, text messages, or emails, we record these conversations to improve the service.
Voice Call Data: Voice calls are recorded and transcribed for quality improvement and coaching personalization. You can opt out of recordings at any time.
Friend Referral Information: When you use our friend referral feature, we collect the name and phone number of the person you refer. You must have their permission before providing their information.
Calendar Information: With your permission, we access your calendar data to provide context-aware coaching.
Usage Data: Information about how you use our Service, including your interactions with our AI coach.
Device Information: Information about the device you use to access our Service.
We use the information we collect to:
Provide, maintain, and improve our Service.
Personalize your experience and deliver content relevant to your interests, primarily through the development and refinement of your individual Fractal Identity Map (FIM).
Process your payment transactions.
Send you service-related notifications and communications.
Develop and improve our AI systems, including our core Fractal Identity Map (FIM) technology. This may involve the use of anonymized and aggregated data to enhance the underlying algorithms and ensure the FIM approach remains effective and explainable.
Monitor and analyze usage patterns to understand service effectiveness and identify areas for improvement.
We share your information only in the following circumstances:
Service Providers: We share information with third-party service providers who help us operate our Service, including Bland AI for voice calls, Twilio for SMS messaging, and payment processors.
With Your Consent: We may share information when you give us explicit permission to do so.
Legal Requirements: We may disclose information if required by law or if we believe such action is necessary to comply with legal obligations.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures are guided by principles such as data minimization and defense-in-depth. We utilize encryption for data at rest and in transit. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We are committed to continuously improving our security practices.
Depending on your location, you may have certain rights regarding your personal information, such as:
The right to access and receive a copy of your personal information
The right to rectify or update your personal information
The right to delete your personal information
The right to restrict or object to our processing of your personal information
The right to opt out of voice call recordings and automated communications
To exercise these rights, please contact us at info@thetadriven.com. To opt out of voice calls and texts, reply STOP to any message.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes, especially if you are part of our Beta Program, as our understanding of data usage may evolve with the technology.
Our Service may use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and for other purposes. Essential cookies are necessary for the website to function and cannot be switched off. We may also use non-essential cookies (e.g., for analytics or marketing) for which we will seek your consent where required by law. You will be provided with an option to manage your cookie preferences.
If you have any questions about this Privacy Policy, please contact us at info@thetadriven.com.
